About us
<p><br></p><h5>Physical Items</h5><p>We offer a 30-day return policy on physical items. You have 30 days from the date you receive your item to request a return.</p><p>To be eligible, items must be:</p><p> Unused and in original condition<br> In original packaging with tags<br> Accompanied by proof of purchase</p><p>To start a return, contact us at <a rel="noopener" class="decorated-link cursor-pointer">support@instantkey.info<span class="ms-0.5 inline-block align-middle leading-none" aria-hidden="true"><svg class="block h-[0.75em] w-[0.75em] stroke-current stroke-[0.75]" data-rtl-flip="" aria-hidden="true" height="20" width="20" xmlns="http://www.w3.org/2000/svg"><use fill="currentColor" href="/cdn/assets/sprites-core-i9agxugi.svg#304883"></use></svg></span></a>.<br>Returns sent without approval will not be accepted.</p><p>If approved, we’ll provide return instructions and a shipping label.</p><h5>Digital Items</h5><p>Digital items are non-refundable.</p><p>However, if a digital product does not work as intended, you may request an exchange within 30 days of purchase.<br>Please contact us with your order number and a description of the issue.</p><h5>Damaged or Incorrect Items</h5><p>If you receive a damaged, defective, or incorrect physical item, contact us immediately so we can resolve the issue.</p><h5>Exchanges</h5><p>For physical items, the fastest way to get an exchange is to return the item and place a new order once the return is approved.</p><h5>Refunds (Physical Items)</h5><p>Once we receive and inspect your return at the address below, we’ll notify you whether your refund has been approved.</p><p>Return Address:<br>Rosecroft Way 64, 92130 San Diego </p><p>If approved, refunds are issued to your original payment method within 10 business days.</p><p>If more than 15 business days have passed since approval, please contact us.</p><p><br></p>
